Security Protocol – COVID19

Your health and the health of our collaborators has always been a top priority and foundation of our business for us.
In order to reassure our customers and ensure them a safe holiday we have decided to make you aware of what will be our main anti-covid guidelines:

  • Interpersonal distancing of at least one meter in all common areas will also be guaranteed, even with differentiation of routes.
  • Guests will always wear a mask (except where not required by law)
  • Different stations will be guaranteed with hydro-alcoholic solutions available to guests.
  • Every guest will be put in the condition to sanitize safety very common object supplied by the staff (ex. bicycles, pool beds ..)
  • The cleaning and disinfection of all the rooms and common premises will be guaranteed frequently
  • Maintenance and replacement more frequently of the microclimate filters placed inside the accommodation and common areas.
  • Washing and sanitizing of bed linen and towels performed by an industrial laundry.
  • Cleaning and sanitization of accommodation at each check out, including sanitization of mattresses, pillows, curtains and rugs.
  • Buffet breakfast (where provided) served by staff equipped with adequate protective equipment. Subsequent cleaning and sanitizing of tables, chairs and glasses. Two breakfast shifts are planned, if necessary, to ensure spacing.
  • Limited entry to the swimming pool and solarium area but guaranteed to all guests. The pool will be trated with products that cancel the bacteriums and the sun loungers will be spaced out.
  • Toilets will be sanitized frequently by our staff with specific products. We will leave at the customer’s disposal two equipped stations with disposable paper, gloves and product, so that the user can sanitize indipendently and safely what he needs.


In light of the COVID-19 pandemic, a web application for a European Digital Passenger Locator Form (dPLF) was developed to facilitate the use of PLFs during cross-border health threats. This digital format will allow for easier and more rapid data collection and exchange between stakeholders, making contact tracing more effective and efficient.

In the future, travelers entering a country that choose to use the European dPLF web application through air, maritime (cruise or ferry), or land (train, bus, car) transport means may be asked to complete a digital Passenger Locator Form for their travel using the European dPLF web application.

Who has to complete the digital Passenger Locator Form?

In case a family is traveling together, only one member of the family will have to complete the PLF. The details of the rest of the family members should then be included in this PLF. The same applies to groups travelling together. Only one person from the group should complete the PLF and the details of the rest of the group members should then be included in this PLF. Note that this applies only to families and groups of people that will take part in the same activities and stay at the same place during their visit to the destination country.

Hoping to have done something pleasant, do not hesitate to contact us if you still have any doubts or questions.